Durable Insights

Greg Scandlen, is the President and CEO of Consumers for Health Care Choices (CHCC), “a not-for-profit grass roots organization that represents the views of the health care consumer to policy makers and industry leadership.” Below is an excerpt from a talk he gave back in 1999 at a meeting of the AMA House of Delegates [...]

The Godmother of Consumer-Driven Healthcare

Regina E. Herzlinger is the Nancy R. McPherson Professor of Business Administration Chair at the Harvard Business School. She is widely recognized for her research on consumer-driven healthcare and has been dubbed by Money as the “Godmother” of the movement. A consumer-driven healthcare model enables patients to control more of their healthcare dollars. This requires [...]