When Clinicians Lead

Acknowledging the “daunting challenges” facing our heatlhcare system today, a new McKinsey Quarterly report highlights the need for strong leadership that “must come substantially from doctors and other clinicians.” The growing concerns about many administrators being out of touch with the realities that govern taking care of patients is placing clinicians in a great position [...]

If Healthcare Were Run Like Retail…

BusinessWeek on Regina Herzlinger’s vision of a consumer-driven healthcare system:

Consumers tailor their own health-care coverage, navigating in a national insurance market.
Everyone must buy insurance, and the federal government maintains strict oversight to ensure price and coverage fairness.
Small, disease-specific hospitals care for patients who don’t need all the services offered by medical centers.
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Durable Insights

Greg Scandlen, is the President and CEO of Consumers for Health Care Choices (CHCC), “a not-for-profit grass roots organization that represents the views of the health care consumer to policy makers and industry leadership.” Below is an excerpt from a talk he gave back in 1999 at a meeting of the AMA House of Delegates [...]

The Godmother of Consumer-Driven Healthcare

Regina E. Herzlinger is the Nancy R. McPherson Professor of Business Administration Chair at the Harvard Business School. She is widely recognized for her research on consumer-driven healthcare and has been dubbed by Money as the “Godmother” of the movement. A consumer-driven healthcare model enables patients to control more of their healthcare dollars. This requires [...]